Last Updated: 01 – Dec – 2025

At Lemonade Clinic, we pride ourselves on providing the highest standard of aesthetic services. Our protocols are designed to deliver exceptional care and optimal results. However, the final outcome of any procedure is a shared responsibility between our expert practitioners and you, the patient.

1. Strict No Refund Policy

Lemonade Clinic enforces a strict “No Refund Policy” for all treatments and services. All sales are final. Payments made for consultations, scheduled procedures, or completed services are non-refundable without exception.

2. Commitment to Excellence

While we commit to using the best techniques and products. Individual outcomes vary significantly due to factors beyond our control, including genetics, age, skin type, and overall health.

3. Critical Patient Responsibility for Aftercare

The patient’s strict adherence to post-procedure care instructions is essential for a successful outcome. We provide detailed, personalized aftercare guidelines. Failure to follow these instructions—including those related to medication, activity restrictions, skincare, and follow-up appointments—can lead to complications, suboptimal results, or damage.

Lemonade Clinic and its staff are not responsible for any poor results, complications, or harm that arise directly or indirectly from the patient’s failure to comply with given aftercare protocols. By proceeding with treatment, you accept full personal responsibility for your role in the recovery process.

4. Mandatory Follow-Up Protocol

If you experience any concerns after your procedure, you must contact Lemonade Clinic immediately for assessment. Seeking evaluation or treatment from another physician without our prior knowledge voids our ability to manage your care and absolves the clinic of any further responsibility for subsequent issues.

5. Informed Consent

Our detailed consent form, which you must sign before treatment, explicitly outlines these points. By signing, you acknowledge understanding that we provide a best-in-class service, but the ultimate result is co-dependent on your actions during the healing period.

6. Contact Us

We encourage you to ask any questions before your procedure. Ensuring you understand your responsibilities is key to our partnership and your satisfaction.

Lemonade Clinic
Dr. Shafaq Rama